Question 1

Manufacturing Ability

Accepted Answer

We are mainly in OEM and ODM. Our production lines include: sterling silver, stainless steel and solid gold jewelry. We specialize in producing rings, necklaces, earrings, bracelets and bangles. We also produce other jewelry accessories and packings.

Question 2

Production Capability

Accepted Answer

With over 300 workers, 15 modern advanced production lines in factory to fulfill your large/urgent orders, with strong production capacity for over 10,000 pieces per month.

Question 3

Production Timeline

Accepted Answer

It takes about 30-35 days to produce samples, and about 30 days to mass production. We will try our best to meet the time requirements of customers and complete the products as soon as possible.

Question 4

Materials

Accepted Answer

925 sterling silver, waterproof, tarnish free, hypoallergenic, 6 month-3 years color retention; 316/316L stainless steel waterproof, anti tarnish, 6 month-3 years color retention; 10k, 12k, 14k 18k and 22k solid gold; We have rich library of materials of stones. We can provide different...

Question 5

Quality

Accepted Answer

We are in fine jewelry craft, and every tiny detail matters. By over 40 QC person, we employ strict quality control to monitor every step of our manufacturing process to ensure consistent quality. We hold unwavering commitment to delivering exceptional craftsmanship.

Question 6

Design And Sampling

Accepted Answer

We have a professional team of 3D jewelry designers and jewelry molding engineers ready to listen to your plans and guide you through the design process. Get the best advice on materials and construction for optimum protection and visual appeal. We support requesting samples for custom pieces.

Question 7

Minimum Order Quantity

Accepted Answer

For catalog designs, the MOQ will be 5pcs for each designs. For customized designs, the MOQ will be 60-100pcs.

Question 8

Pricing Structure

Accepted Answer

We have catalogs with price for your reference. If you need customized designs, price needs to be evaluated according to the material, weight, size, stone, plating, etc.

Question 9

Confidentiality

Accepted Answer

We sign a non-disclosure agreement whenever a custom design is produced. We will protect the privacy of our customers and will not share any information to other companies, from company information to designs.

Question 10

Customisation

Accepted Answer

We have rich experience in customizing products, from 3D designing, sampling, manufacturing, packing solution to private label service. We provide a complete set of professional solutions to meet your customized needs.

Question 11

Shipping And Logistics

Accepted Answer

Worldwide Shipping; DHL, FedEx, UPS, TNT, EMS, Airline, Ship

Question 12

What Is OEM & ODM Service?

Accepted Answer

ODM stands for Original Design Manufacturer and OEM stands for Original Equipment Manufacturer. OEMs manufacture product based on design specification customers provide to us, while ODMs also design the product ourselves before manufacturing the products.

Question 13

OEM Or ODM Acceptable?

Accepted Answer

Yes, sure! Joacii has strong R&D department more than 20 years.

Question 14

How Do I Contact You To Start OEM?

Accepted Answer

Please email us to info@xmjoacii.com or call us via +86-15359296028 to talk about the details you need. Please provide information as detailed as possible, like the item number of items you chose from our websites, or the customization information, and your quantity and the lead time, etc. That will be easier for us to support you better.

Question 15

What Is The Process Of OEM Service?

Accepted Answer

First you provide the concept of the product. Then we will discuss the feasibility and find the solution. Then 3D draws are confirmed by you. After that mould will be made, and samples will be offered as soon as the mould is ready. Finally, We will arrange mass production according to the approved samples.

Question 16

Is The Sample For Free?

Accepted Answer

The sample cost will be refunded after regular custom order is confirmed by each other. For specific details, please confirm with our sales team.

Question 17

What To Do If I Am Not Satisfied With The Sample ?

Accepted Answer

We will modify the mould until you are satisfied with it.

Question 18

Do You Have Any Certificates?

Accepted Answer

Yes. Our products pass the CA65 quality standard.

Question 19

What About The Payment?

Accepted Answer

Western Union, T/T, Paypal, HK bank, etc.

Jewelry